The NDIS Quality and Safeguards Commission now expects continuous compliance — documented evidence available on demand, not scrambled together at audit time. FileRequest helps NDIS providers collect, organise, and store participant and worker documentation with the rigour the Commission requires.
The NDIS Commission’s 2026 compliance changes require providers to maintain detailed, audit-ready records at all times — not just when an audit is approaching. FileRequest gives you a real-time dashboard showing exactly what’s been collected, what’s outstanding, and when each document was received.
FileRequest sends each participant — or their nominee — a secure, branded portal with exactly the documents and forms you need them to complete. Automatic reminders chase outstanding items without you making a single follow-up call.
Send worker compliance document requests in bulk — NDIS worker screening clearances, first aid certificates, training acknowledgements — and see who’s submitted and who hasn’t from your dashboard.
Send each participant or their nominee a secure portal to sign service agreements, provide consent, and submit required intake documents. No Google account required. Works on any device.
Collect supporting documentation for incident reports — written statements, evidence uploads, witness accounts — through a structured portal that creates a clear audit trail.
Bulk send document requests to your entire support worker workforce. NDIS Worker Screening Clearances, first aid certificates, CPR qualifications, and policy acknowledgements — collected and tracked in one dashboard.
All participant and worker documents are stored in Sydney, Australia (AWS ap-southeast-2). Compliant with the Australian Privacy Act 1988 and appropriate for the sensitive nature of NDIS participant records.
Your FileRequest dashboard shows the real-time status of every document request — who submitted, when, and what was provided. Downloadable as a complete organised record when the Commission requests evidence.
Portals carry your organisation’s name, logo, and colours. Participants and their nominees see a professional, trustworthy experience that reflects the standard of care your organisation provides.
FileRequest works for any professional services firm that collects documents from clients. See how it compares to ContentSnare, UseCollect, and FileInvite.
List the documents you need from participants or workers: consent forms, service agreements, worker clearances, training records. Save as a template by document type.
Individual portals or bulk send to your full workforce. Each person receives a unique secure link — no account needed.
Automatic reminders go out until documents are submitted. You see real-time status across all requests.
Every submission is downloadable individually or as a bulk ZIP. All files synced to Google Drive automatically, organised by participant or worker name.
The NDIS Quality and Safeguards Commission’s 2026 compliance framework requires providers to maintain detailed, continuously updated records — participant consent, service delivery documentation, worker qualifications, and incident records — available on demand rather than compiled reactively at audit time. FileRequest gives NDIS providers a structured system for collecting these documents from participants and workers, with a real-time dashboard showing what has been received, what is outstanding, and timestamped submission records that constitute a clear audit trail.
Yes. FileRequest can collect any document type — signed consent forms, service agreements, NDIS plan acknowledgements, and participant intake information. Participants or their nominees receive a secure portal link via email. No Google account or app is required. Automatic reminders chase outstanding submissions until they are received.
Yes. FileRequest supports bulk sending — you can send document requests to your entire support worker workforce simultaneously. Each worker receives their own private portal to upload their NDIS Worker Screening Clearance, first aid certificate, CPR qualification, or any other required compliance document. Your dashboard shows who has submitted and who is still outstanding.
FileRequest stores all data in Sydney, Australia (AWS ap-southeast-2), encrypted at rest and in transit. Each portal uses token-based access — only the intended recipient can access their portal. No data is stored outside Australia. This meets the privacy and security requirements appropriate for sensitive NDIS participant records under the Australian Privacy Act 1988.
Yes. FileRequest can collect supporting documentation for incident reports — written statements, photograph uploads, witness accounts, and any other supporting evidence — through a structured portal that creates a clear, timestamped submission record. This documentation can be downloaded and included in formal incident reports submitted to the NDIS Commission.
Yes. FileRequest connects natively to Google Drive and OneDrive. When a participant or worker submits their documents, files are automatically saved to a structured folder — Your organisation / Person name / Document type. No manual download or filing required.
Set up in under 10 minutes. Your first request out the door today.